Privacy Policy

At Safe Space with Srishti, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information to enhance your experience with our online therapy services. Please read it carefully to understand our practices.

1. Scope

1.1. This website—“Safe Space with Srishti” (“Website”)—is operated by Srishti, a sole proprietor, including any affiliates or successors as determined solely by me without prior notice (“I,” “we,” “us,” or “our”). We’re dedicated to respecting and protecting your privacy.

1.2. Users under 18 (“Minors”) require parental consent to use the Website. “User” refers to adults (18+) or parents/legal guardians of Minors.

1.3. This Privacy Policy, alongside our Terms and Conditions, outlines how we handle your information through the Website and the therapy services offered.

1.4. By clicking “I Agree” or submitting personal information (or, for Minors, with parental consent), you accept this Privacy Policy.

1.5. This is an electronic record under the Information Technology Act, 2000 (“IT Act”) and its rules, including Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It requires no physical or digital signatures.

2. Changes to the Privacy Policy

2.1. We protect your information as required by applicable laws and regulations.

2.2. This Privacy Policy may evolve due to business, legal, or regulatory updates. Changes will be posted online, and we’ll aim to notify you of significant shifts. Your continued use of the Website or services implies acceptance of any amendments.

3. User Consent

3.1. We need your consent to provide access to the Website and services. Without it, we can’t collect or process your information—meaning no therapy services can be offered.

3.2. For Minors, the parent/guardian is the primary account holder, responsible for:

• Ordering services and managing payments.

• Deciding whether to share the Minor’s information with us or third parties.

• Monitoring the Minor’s activity—Minors must not share personally identifiable information, which will be deleted if detected.

4. Information Collection

4.1. You may provide information while using the Website or services (e.g., booking sessions, joining programs).

4.2. This may include your name, age, gender, email, phone number, address, or other identifying details.

4.3. We may also gather non-personal data like device type, browser, or general demographics.

5. Use of Information

5.1. Your information helps us:

• Deliver and improve our therapy services.

• Personalize your Website experience.

• Send emails about bookings, services, or updates.

• Respond to your questions or requests.

• Manage promotions, surveys, or features (if applicable).
   5.2. We won’t sell, trade, or share your information with outside parties without your consent, except as outlined below.

6. Information Protection

6.1. We use robust security measures to protect your personal information.

6.2. It’s stored on secure networks, accessible only to a limited team with special rights, all bound by confidentiality.

6.3. Sensitive payment data (e.g., UPI transactions) is encrypted via Secure Socket Layer (SSL) technology and stored securely.

7. Cookies

7.1. Cookies are small files stored on your device (if enabled) to recognize your browser and save preferences.

7.2. We use them to track preferences, analyze site traffic, and improve your experience—no personal data is collected via cookies beyond basic usage patterns.

8. Third-Party Disclosure

8.1. We don’t share your personal information with third parties without notice, except with trusted partners (e.g., website hosts) who help run our services and agree to confidentiality.

8.2. We may disclose information to comply with laws, enforce policies, or protect rights, property, or safety.

9. Third-Party Links

9.1. We may link to third-party sites or services (e.g., payment platforms). These have their own privacy policies—we’re not responsible for their content or practices.

10. User Rights

10.1. You can opt out of marketing communications (if any)—we’ll notify you before using your data for this or sharing it with third parties for marketing.

10.2. Uncheck relevant boxes on forms to prevent such use.

11. Data Transfer

11.1. Your information may be stored or processed in India or other countries where we or our service providers operate.

11.2. We may transfer it globally, complying with laws, to affiliates or third parties. These locations might have different data protection standards.

11.3. We ensure safeguards (e.g., signed agreements) to protect your data per this policy.

11.4. If you’re outside India, submitting information means you consent to its transfer and processing in India.

12. Liabilities

12.1. We’re not liable for indirect, incidental, or consequential damages (e.g., data loss) from your use—or inability to use—the Website or services.

12.2. Third-party tools or services (e.g., Google Meet, UPI apps) are your risk—we’re not responsible for their failures or losses.

13. Sale of Assets, Merger, Acquisition

13.1. We may share your information with affiliates for internal use. If Safe Space with Srishti undergoes a sale, merger, or restructuring, your data may transfer to the new entity. You’ll be notified via email or a Website notice of ownership changes.

14. Third-Party Services

14.1. Your internet provider, device OS, or platforms (e.g., WhatsApp, Google Meet) may collect and share your data. We can’t control their practices—check their privacy policies for details.